Privacy Policy

Last Updated: January 31, 2025

Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you use our application. We are committed to ensuring the privacy and security of your data.

Information We Collect

We collect only the minimum information necessary to provide you with our services:

  • Email address
  • Username
  • Password (stored in encrypted format)
  • Purchase history related to itinerary packs
  • User reviews

User Reviews and Comments

When you write reviews or comments in our application:

Only your chosen display name will be shown publicly Your email address is never displayed or shared Your display name can be changed at any time through your account settings Reviews and comments will remain under your display name even if you delete your account, but won’t be associated to your e-mail anymore

Third-Party Services

Mapbox Services

Our application uses Mapbox for mapping services. As part of this integration:

  • Mapbox may collect location data and usage information to provide mapping functionality
  • This data collection is governed by Mapbox’s privacy policy, which can be found at: https://www.mapbox.com/legal/privacy
  • We recommend reviewing Mapbox’s privacy policy to understand their data collection practices

Location Services

Location services are used to:

  • Display your current position on the map while following itineraries
  • Provide accurate navigation guidance
  • Enable real-time progress tracking on routes

To control location services:

  1. During first app launch, you’ll be asked to authorize location access “While Using the App”
  2. You can later modify this setting:
    • iOS: Settings → Privacy → Location Services → [App Name]
    • Android: Settings → Apps → [App Name] → Permissions → Location

Important notes about location services:

  • Location access is only required “while app in use”
  • You can use the app without location services, but your current position won’t be displayed on maps
  • Location data is only used for real-time display and is not stored by our application
  • Mapbox processes location data according to their privacy policy

How We Use Your Information

Your information is used exclusively for:

  1. Account creation and management
  2. Authentication and security
  3. Processing your itinerary pack purchases
  4. Communicating essential service-related information

Data Storage and Security

  • All personal data is stored securely using industry-standard encryption protocols
  • Passwords are hashed and encrypted
  • Regular security audits are conducted to ensure data protection
  • Data is stored on secure servers with restricted access

Third-Party Sharing

We do not share, sell, rent, or trade your personal information with any third parties. Your data remains strictly within our application’s ecosystem. The only exception is the location data collected by Mapbox as described in the “Third-Party Services” section.

Data Retention

We retain your personal information only for as long as necessary to:

  • Maintain your active account
  • Process your purchases
  • Comply with legal obligations
  • Resolve potential disputes

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your account and associated data
  • Export your data in a common format
  • Withdraw consent for data processing
  • Control location sharing through application settings

Changes to Personal Information

You can review and update your personal information at any time through your account settings in the application.

Account Deletion

If you choose to delete your account:

  • All personal information will be permanently removed
  • Purchase history will be anonymized
  • Deletion process will be completed within 30 days

Updates to Privacy Policy

We may update this Privacy Policy occasionally. Users will be notified of any material changes via email or through the application.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

  • Email: privacy@himalayaoffroad.com
  • Address: Himalaya Offroad Sarl rue Charles-Knapp 33a 2000 Neuchâtel Suisse

Governing Law

This Privacy Policy is governed by and construed in accordance with applicable data protection laws.